MUMBAI: Bank of Baroda has reportedly suspended more than 50 employees across states, including some at the assistant general manager level, as part of its drive against irregularities in onboarding customers to its bank. mobile banking app – bobworld.
The move follows RBI’s order last week banning the bank from onboarding new customers mobile banking app. RBI issued the order after discovering that back-end employees had entered third-party numbers to increase the number of registered mobile banking users.
Insiders said this is the largest disciplinary action the bank has taken in terms of size, based on the number of employees against whom action has been taken. “Any further onboarding of customers of the bank on the ‘bob World’ application will be subject to rectification of the perceived shortcomings and strengthening of related processes by the bank to the satisfaction of RBI,” the central bank had said during the issuing its order. .
According to Devidas Tuljapurkar, general secretary, Maharashtra State Bank Employees Federation, banks experience intense competition and are involved in a rat race, setting ambitious goals. To achieve these goals, they sometimes abuse field personnel without providing adequate resources and infrastructure.
The move follows RBI’s order last week banning the bank from onboarding new customers mobile banking app. RBI issued the order after discovering that back-end employees had entered third-party numbers to increase the number of registered mobile banking users.
Insiders said this is the largest disciplinary action the bank has taken in terms of size, based on the number of employees against whom action has been taken. “Any further onboarding of customers of the bank on the ‘bob World’ application will be subject to rectification of the perceived shortcomings and strengthening of related processes by the bank to the satisfaction of RBI,” the central bank had said during the issuing its order. .
According to Devidas Tuljapurkar, general secretary, Maharashtra State Bank Employees Federation, banks experience intense competition and are involved in a rat race, setting ambitious goals. To achieve these goals, they sometimes abuse field personnel without providing adequate resources and infrastructure.
ADVERTISEMENT
