After not getting a satisfactory answer from Ola when his electric scooter broke down a few days after he bought it, a man from Maharashtra staged a unique protest. Sachin Gitte, of the Beed district, tied a donkey to the two-wheeler and paraded it around town carrying posters and banners urging people not to trust the company.
A clip shared on Instagram by a local news channel LetsUpp Marathi shows the donkey pulling the two-wheeler.
The two-wheeler stopped working just six days after Mr Gitte bought it, according to a report in ABP News. After contacting the company, an Ola mechanic checked his scooter. However, no one came to fix it, the report says. Mr. Gitte has also called customer service a lot, but this only resulted in ambiguous responses rather than a specific remedy.
As a result, he tied his two-wheeler to a donkey and paraded it on Sunday with banners that read: “Beware of this fraudulent company, Ola” and “Don’t buy two-wheelers from Ola Company”.
The protest caused a stir in Parli and has since gone viral on the internet.
Mr Gitte, a dealer, has reportedly even approached the Consumer Forum and complained that the bike has not been repaired or replaced. He even suggested that the government investigate Ola and take appropriate action, as he claimed there is no financial protection for consumers from the company.
Mr Gitte had booked the scooter in September 2021 and it was delivered to him on March 24, 2022.
In response to reports of vehicles catching fire, Ola Electric announced a recall of 1,441 electric two-wheelers on April 24. systems, the company said.
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