A video showing an argument between a female passenger and a taxi driver has gone viral and has enraged social media users. In the video, posted on X, the woman can be seen insulting and abusing the driver for arriving seven minutes late. At one point she even spits on him before storming out of the vehicle. The driver, on the other hand, maintains his composure during the interaction. He calmly suggests that she take up her grievances with the taxi company. But when her behavior continues unabated, he firmly but politely asks her to leave the vehicle and find another ride.
“This taxi driver was 7 minutes 'late'. The woman who booked the taxi abused the driver, threatened him and spat on him. The taxi driver never lost his cool. He remained calm and collected. It's good that he handled the incident has recorded Otherwise, Samaj would have easily blamed herself. This woman should be banned from booking taxis all over India. She should buy her own car and start traveling,” wrote an X user while posting the video.
Take a look at the video below:
This taxi driver was 7 minutes “late”.
The woman who had reserved the taxi assaulted the driver, threatened him and spat on him.
The taxi driver never lost his cool. He remained calm and composed. It's good that he recorded the incident. Otherwise, Samaj would have blamed himself… pic.twitter.com/hVlnSEFkb1
— Incognito (@Incognito_qfs) January 14, 2025
The video, which only documents audio and does not reveal the identity of the woman or the face of the driver, has infuriated viewers, with many calling for her to be banned from all ride-sharing apps. However, people praised the taxi driver for keeping a cool head during the interaction.
“Should be proactively banned by all taxi services. It is the responsibility of taxi companies to protect their drivers from such rabid customers. @Olacabs @Uber_India – if he works with your platform, support this driver. Ban the lady from taxi services,” one user said.
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“She could have canceled if he was late, but why would she do that after she got on? Who is she to insult a driver?' asked another. “My heart sank when she said your kids will be drivers too. I don't know why she started abusing family. Not good,” said a third user.
'She should be banned from booking taxis? She should be fired too. What kind of company hires people like that?' wrote one user. “Driver is late? If she was in such a hurry, she could have canceled and taken another vehicle. Why shout at the driver? If she is not banned from booking, the driver should give her number to all his friends to restrain her to stop them from taking her,” said another.
The date and location of the incident are still unknown.