Swiggy’s courier delivery platform Instamart has become increasingly popular in the country and has made life much easier with its fast services. Instead of going to supermarkets, people can get items for daily needs in 15 minutes on Swiggy’s instant delivery app. Recently, a woman who ordered sanitary towels via the app was pleasantly surprised after receiving a few chocolate chip cookies with the order.
Twitter user Sameera took to the microblogging site Twitter to share her experience. She called the gesture “considerate,” she tweeted, “I ordered pads from @SwiggyInstamart and found a bunch of chocolate chip cookies in the bottom of the bag. Pretty thoughtful! But not sure who did it, swiggy or the shopkeeper?”
Check out the tweet here:
I ordered sanitary napkins from @SwiggyInstamart and found a bunch of chocolate chip cookies at the bottom of the bag.
Pretty thoughtful!
But not sure who did it, swiggy or the shopkeeper?
— Sameera (@sameeracan) January 25, 2023
Swiggy Cares also responded to her tweet, writing: “We just want you to have a nice day, Sameera :)”
We just want you to have a nice day, Sameera 🙂
^ Ashwin
— Swiggy Cares (@SwiggyCares) January 25, 2023
Meanwhile, social media users appreciated the sweet gesture, while others revealed that Swiggy regularly gives her customers free gifts for promotional purposes.
“Instamart supplies from its own dark shops. So it’s definitely part of SOP. You can thank Swiggy for that,” one Twitter user wrote. A second user wrote: “They keep it on purpose to please the consumer and promote the products. Got cookies, chocolates, waffles with our orders several times.”
A third commented, “They keep it on purpose to please the consumer and promote the products. Got cookies, chocolates and wafers with our orders several times.” Yet another added: “It doesn’t matter who, that’s a nice gesture.”
The fast commerce platform, which offers more than 5,000 products from more than 500 brands, is present in 29 cities in India and aims to expand the number to 43 in the coming years, according to a PTI report. The service was first launched in Gurugram and Bengaluru in 2020.
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