President of Uber India and South Asia Prabhjeet Singh drives the taxi.
Since the introduction of app-based taxi aggregators in India, they have revolutionized the entire industry. But over the years, users reported bad experiences, such as the drivers canceling the taxis and delays.
So it was a pleasant surprise for many taxi users who found none other than the president of Uber India and South Asia Prabhjeet Singh at the wheel. They shared their experience on various social media platforms, such as LinkedIn.
Ananya Dwivedi, a LinkedIn user, said in her post, “One of the best pieces of advice I’ve ever read on the web is what Sahil Bloom says: ‘increase your surface of happiness’. Happiness doesn’t happen to you when you’re sitting at home, alone. Step outside, meet people, expose yourself to information – it all adds up and increases the chances of being in a place where luck strikes!I literally stepped out after a long time to work from the office and guess who the , Prabhjeet Singh, CEO of Uber India.It was part of his primary investigation.(I initially felt there was something weird and had to google his name and face match to finally believe him) The serendipity is real!There it also takes real humility as well as grit to get to the root of problems like this. With all due respect!”
Singh drove an Uber taxi in Delhi-NCR and picked up passengers from Gurugram and other locations. The meeting took place last week, but the messages are now going viral.
Another user, Sourabh Kumar Verma, said on LinkedIn: “Imagine taking a taxi and finding the CEO of that taxi company behind the wheel. Wouldn’t that add to your travel experience and make you feel more welcome, valued and feel safe?”
“This is what Mr Prabhjeet SinghUber CEO is doing to better understand and get to know customers better by picking up passengers in his Uber cab. Kudos!”
A woman named Madhuvanthi said she received the “I’m on my way” ping from the driver who did not ask for her drop location. When the car was about to pick her up, the driver rolled down the windows and asked her if she wanted to take this ride? “Prabhjeet Singh/Uber, you made it during the day 🙂 This is a fantastic initiative,” she posted on LinkedIn.
In response, other users wanted to know what the ride was like. A rider talking about the encounter replied, “Worth six stars.”
