Apple has announced a free service program for iPhone 14 Plus users affected by a rare issue affecting devices manufactured between April 10, 2023 and April 28, 2024. The affected iPhone 14 Plus devices suffer from a manufacturing defect where the smartphone does not work. show a preview while using the device's rear camera.
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Does your iPhone 14 Plus qualify for free repair?
iPhone 14 Plus users affected by a specific camera issue can check if they qualify for free repairs by visiting Apple's official support page and entering their device's IMEI number. If you qualify, Apple will make repairs free of charge. Additionally, iPhone 14 Plus users who previously paid for repairs related to this issue are also eligible for a refund.
Apple has stated that users can claim these free repairs for up to three years after the original purchase date of their iPhone 14 Plus. However, this program only applies to a “very small percentage” of iPhone 14 Plus devices and does not apply to the iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max or newer models.
This is Apple's first free repair program in three years, with the latest coming in 2021 for iPhone 12 models affected by an earpiece issue.
Additionally, Apple recently rolled out the iOS 18.1 update, which introduced the first set of Apple Intelligence features to the iPhone 15 Pro and iPhone 16 series models. Although the iPhone 14 series received the update, it lacks support for the new AI features due to the older SoC and lower RAM. Even the iPhone 15 and iPhone 15 Plus models, which were released last year, did not come with support for Apple Intelligence.
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Published: Nov 3, 2024 06:43 IST