OnePlus has finally addressed the long-standing green lines issue that has plagued its phones for years. The Chinese smartphone maker is now trying to give its customers peace of mind by offering a lifetime warranty on all models.
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In a statement on the matter, OnePlus India CEO Robin Liu said: “Last year, we took a bold step by being the first smartphone brand to offer a lifetime warranty for our older models to support affected users… Building on that, we are excited to extend this warranty to every OnePlus phone, reinforcing our belief in the quality and reliability of our products. Most importantly, as a community-driven brand, we hope these measures provide users with a worry-free experience for the life of their OnePlus. devices.”
In addition to offering a lifetime free warranty, OnePlus also says it is making “significant progress” in display technology to address the environmental factors that affect the AMOLED display on their phones. In particular, the company is integrating a layer of Enhanced Edge Bonding Layer into all OnePLus AMOLED displays, which is said to lead to “superior PVX edge sealing materials.”
Jargon aside, OnePlus says PVX is a high-performance material that helps extend the life of displays, even in extreme weather conditions, by slowing the penetration of moisture and oxygen over time.
OnePlus also announced Project Starlight in India on Thursday, revealing investment plans ₹2,000 crore in the next three years. The initiative aims to improve sustainability, improve customer service and develop India-specific features for OnePlus smartphones.
This new tie-up comes as the Oppo sub-brand prepares to launch its flagship OnePlus 13 series in India and global markets next month. The move appears to be an attempt by OnePlus to overcome the negative press its phones have received in the past due to Green Line issues.
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Published: Dec 6, 2024 1:39 PM IST
