Sony has announced that all PlayStation Plus members automatically receive five days of service after a global malfunction that the PlayStation Network (PSN) disrupted for about 18 hours at the weekend.
In a statement on Sunday, the Japanese electronics and entertainment conglomerate confirmed that network services had been fully restored. “Network services are fully recovered from an operational problem. We apologize for the inconvenience and thank the community for their patience,” said the company in a position on X. Sony did not disclose the cause of the disruption.
The malfunction, which started late on Friday, did not allow users to log in, play online games or access the PlayStation Store. By Saturday evening, Sony reported that PSN had been restored.
PSN is a crucial part of Sony's Gaming Division and offers online services to millions of players worldwide. According to Storing -Tracking -Site DownDetector.com, the disruption hit around 7,939 users in the United States and around 7,336 users in the United Kingdom on his peak on Saturday afternoon.
Many gamers expressed their frustration on social media, with one user on X: “PlayStation is back after he dropped a whole day. Sony has saved at least millions of gamers on Sunday after ruining their Saturday.”
Although the recent malfunction caused considerable disruption, Sony has confronted even more serious incidents in the past. In 2014, a cyber attack forced the PlayStation network for several days offline during the holidays. A more serious infringement of security in 2011 led to the compromise of personal data of nearly 77 million users, which gave rise to a month -long closing and a regulatory test.
Despite the discomfort caused by the last malfunction, the range of compensation is probably welcomed by PlayStation Plus subscribers. However, the lack of transparency with regard to the cause of the disruption can leave some users who seek further clarity.
(With Reuters entrances)