A leaked cache of confidential files from the ride-sharing app Uber illustrates ethically questionable and potentially illegal tactics the company used to fuel its frenetic global expansion that began nearly a decade ago, a joint media investigation found Sunday.
The investigation, dubbed “the Uber files,” found that early in the San Francisco start-up’s history, as it set out to conquer new markets, company officials sometimes received violent responses from the taxicab company. industry used. incentives to gain support and avoid regulatory authorities.
Uber acknowledged “mistakes” in a statement on Sunday, but blamed previous leadership under former CEO Travis Kalanick, who was forced to resign in 2017 after revelations accusing him of brutal management practices and multiple episodes of sexual and psychological assault. harassment at the company.
“We have moved from an era of confrontation to an era of cooperation, showing a willingness to sit down and find common ground with former adversaries, including unions and taxi companies,” it said.
The investigation found that as Uber’s subsidized drivers and reduced fares threatened the taxi industry, the company’s drivers faced violent retaliation, including protests in Paris in 2016.
“In some cases, when drivers were attacked, Uber executives quickly turned to capitalize” to seek support from the public and regulators as it entered new markets, “often seeking licenses to operate as a taxi and courier service” , reported the Washington Post, one of the media outlets involved in the probe.
Kalanick had called for a counter-protest in Paris and seemed to suggest that violence would aid the cause in a text to other officials saying, “Violence guarantees success.”
Kalanick has denied the findings, with a spokesperson saying he “never suggested that Uber should abuse violence to the detriment of driver safety” and that he “never authorized any actions or programs that would disrupt the course of justice in any country.” would hinder”.
The investigation also accuses Uber of working to evade regulatory scrutiny by leveraging a technological lead, the Post wrote, detailing a case where Kalanick implemented a “kill switch” to remotely control device access. raiding an Amsterdam office to shut down Uber’s internal systems as regulators.
Another finding, according to the Post, indicated that between 2014 and 2016, Uber found an ally in then-French economy minister Emmanuel Macron, now the country’s president, who the company said would encourage regulators to become “less conservative.” in their interpretation of rules that restrict the company’s activities.”
(This story was not edited by DailyExpertNews staff and was generated automatically from a syndicated feed.)