The US has banned AI-generated robocalls due to a rise in voice cloning incidents that have scammed thousands of citizens in the country.
Deceptive audio and images created using artificial intelligence are not new, but recent advances in AI technology have made them easier to create and harder to detect.
“Bad actors are using AI-generated voices in unsolicited robocalls to extort vulnerable family members, impersonate celebrities, and misinform voters. We are alerting the fraudsters behind these robocalls,” the Federal Communications Commission said.
“Voice cloning,” the FCC said, “can convince a called party that a trusted person, or someone they care about, such as a family member, wants or needs them to take action they would not otherwise take,” the statement said. . .
The move comes after a fake robocall impersonating President Joe Biden sought to deter people from voting for him in New Hampshire's Democratic primary.
A cease and desist order has been sent to the company and a criminal investigation is underway, officials said.
“The use of generative AI has introduced a new threat to voter suppression programs and the campaign season, with the increased credibility of fake robocalls,” said FCC Commissioner Geoffrey Starks.
The ruling, which takes effect immediately, gives the regulator the ability to fine companies that use AI-generated voices in their calls or restrict the service providers that implement them.