A hotel owner in Wales was stunned after some of her guests stole everything from their room, including electrical appliances, before checking out. According to the BBCthe owner of the Dolphin Hotel in Pembroke Dock accused two of her guests of stealing £200 worth of belongings after checking into their stay on Saturday.
The 43-year-old landlady, Natalie Newton, said the couple seemed “super friendly” during check-in, but she was still suspicious because they were not carrying any luggage.
Ms. Newton claimed that the guests received the kettle, an electric fan, luxurious towels, two lamps, the tea and coffee container, a charging tower and other items, the BBC reported.
“This costs at least £200 to replace everything, but it also meant I couldn’t relet the room until everything was replenished,” says the 43-year-old. Subway.
She further stated that the crime could not have come at a worse time for the company that has been in her family since 1999. “We are trying to run a boutique hotel and restaurant but first we had Covid and now we have the cost of living. crisis – I don’t know how much longer we can go on,” she said.
“I have tried to contact the couple. I called the number they left, I messaged them but they haven’t come back. I even tried to charge their card but the payment was declined,” Ms Newton claimed, according to the outlet.
Also read | “Call 911”: How a Note to a Gas Station Customer Saved a Kidnapped American Woman
According to the landlady, the only things the guests did not take with them were the shampoo and soap from the bathroom. She also shared that the room was unusable for several days while everything was replaced. She said the couple had South Wales accents and their card was declined.
Ms Newton has now issued a call to identify the miscreants who used Booking.com to reserve the room. She hopes the CCTV footage she provided to police will help identify the duo.
Dyfed-Powys Police, on the other hand, said they were investigating the incident.